Dear High Speed Crow customers,
Following the recent snowstorm, High Speed Crow has received an influx of calls from customers who suspected issues with their HSC internet service. In most of these cases, we have determined that the cause was that AC power fluctuations had damaged or otherwise affected the customer-owned internet router or its power supply.
HSC would like to recommend that customers consider purchasing a UPS device to help protect the internet equipment and service in their premises from Hydro fluctuations. We have created a document to explain this, it is available to this post.
Thank you for your business.